District Alert: 🏡 Important Community Information – Eagles Landing Residents

Posted: June 5, 2025 at 2:33 PM

Dear Eagles Landing Residents,

We hope this message finds you well. As part of our commitment to keep residents informed, below is a summary of key community services and contact information.

🗑️ Trash Collection – Best Trash

Our trash collection provider is Best Trash, with service on:

📆 Wednesdays & Saturdays
✅ Every pickup includes heavy trash.

Please follow the guidelines for both household and heavy trash. For full details, visit www.best-trash.com or contact:

📧 Email: customerservice@besttrashtexas.com
📞 Phone: 281-313-2378

Items NOT collected include:

• Dirt, mulch, rocks, bricks, tile, concrete
• Pool filters, tires, batteries
• Motor/cooking oil, hazardous materials
• Construction debris or waste from private contractors

⚠️ Do not place gasoline, oil, or liquids in hidden containers. If spillage causes stains, Best Trash is not responsible for cleanup.

🚓 Law Enforcement – Harris County Precinct 4 Constables

For emergencies, call 911.
For non-emergencies:

📞 24/7 Dispatch: 281-376-3472
🌐 Website: www.constablepct4.com
📧 Email: info@constablepct4.com

If you’re not seeing police presence, call dispatch and ask for a Supervisor on duty. You may also:

• Request extra patrol in your area
• Set up a Vacation Watch if you’re away for extended periods

🏛️ MUD Board – Harris County MUD No. 399

The Municipal Utility District (MUD) manages:

• Water and wastewater services
• Trash service
• Park and recreational development

📍 Meeting Location: Eagles Landing Community Clubhouse
📅 When: 3rd Tuesday of each month at 3:30 PM
📌 Address: 1116 Sun Prairie Drive, Houston, TX

All residents are welcome to attend MUD meetings.

💧 Water Utility – Municipal Operations & Consulting, Inc. (MOC)

For water service and billing:

📞 Customer Service: 281-367-5511
📧 Email: customerservice@municipalops.com
🌐 Website: www.municipalops.com
📍 Office: 27316 Spectrum Way, Oak Ridge North, TX 77385
⏰ Hours: Mon–Fri, 8:00 AM–5:00 PM
📞 After-Hours Emergencies: Same number, follow the prompts

 To Report a Street Light Outage:

•  Visit: www.centerpointenergy.com/outage
•  Click on “Streetlight Outage”
•  You can search by address, pole number, or use the interactive map

 Tip: Street light poles often have a number or barcode – providing this helps with faster service.

 For Assistance: Call CenterPoint Customer Service at 713-207-2222

 Hazards or Exposed Wires: Call 911 and CenterPoint immediately. Do not approach the pole.

Thank you for helping us make Eagles Landing a safe, clean, and well-informed community.

Sincerely,
Harris County Municipal Utility District No. 399

Due to persistent severe weather conditions throughout Harris County, please be advised that the Central Harris County Regional Water Authority (the “Authority”) has triggered Stage 1 (Mild Drought) of its Drought Contingency Plan (“DCP”). The Authority has determined that it is necessary to trigger Stage 1 in order to facilitate compliance with its Groundwater Reduction Plan and the requirements of the Harris-Galveston Subsidence District.

The Authority’s DCP currently provides that water conservation measures may be triggered if the City of Houston (the “City”) reduces the quantity of its supply of water to the Authority by 10% for five (5) consecutive days or if the City has implemented Stage 1 of its DCP. Although the City has not reduced its supply of water to the Authority to date, it entered Stage 1 of its drought contingency plan on June 21, 2022, and requested the implementation of voluntary water conservation measures. Due to the recent persistent high temperatures and minimal rainfall, the Authority has elected to trigger Stage 1 of its DCP and hereby requests that all Member Districts implement their respective drought contingency plans and voluntary water conservation measures immediately. The Authority will continue to monitor water use and will provide further notice if the drought stage changes or if Stage 1 conditions have been lifted.

A copy of the Authority’s DCP can be found on the Authority’s website at https://www.chcrwa.com/documents/. Should you have any questions concerning the above-referenced matter, please contact the Authority’s Operator, Jared Martin of Municipal Operations & Consulting, Inc., at jmartin@municipalops.com. Thank you for your cooperation.